Services and Pricing
Services and Pricing
Owner Services
To accommodate an owner’s different needs, we offer full service residential property management which includes marketing and placement, maintenance coordination, rent collection, and more. Should you prefer to self manage but do not want to market and show the property, we can help. This is our “Listing Only” service. Ask Allison for more information.
Full Service Management
Marketing and Placement Only Fee – Marketing, Placement of new tenant is One month’s rent
Full Service Management and Placement – 50% one month’s rent (one time fee for new tenant), and 8% per month
Short Term and Furnished Rentals
We also offer specialized management of short term and furnished properties. These services are designed around the specific client’s needs. If you are interested in either of these services, email info@riverrockmanagement.com, and we will be in touch to design an appropriate plan for your specific needs.
Resident Services
As the resident of a River Rock managed property, we want your experience to be very positive. We want you to enjoy the time you are living in a property managed by us. We are standing by 24 hours a day, 7 days a week, 365 days a year to help deal with any maintenance or repair issues that may arise. We are committed to our resident’s satisfaction.
Professional Vendors
We only work with professional vendors to handle maintenance and repair issues at our properties. When you live in our properties, you can rest assured that you will not be working with a fly-by-night handyman, but rather a trained professional ready to resolve your problem. That means everyone we send to work at your home is licensed, bonded, and insured for the work they are performing. It gives our residents peace of mind knowing that persons who enter their homes are legitimate and reliable and that all issues will be resolved professionally and timely.
Privacy and Access
We will never enter our resident’s homes without seeking permission in advance. In an emergency, we still make every effort to reach our residents before entering the home. We reach out proactively to our residents every quarter for our quarterly wellness checks. This visit by a River Rock Property Management representative allows our tenants to point out any small or nuisance issues occurring at the property. It also helps our residents put a name and face to an often impersonal business.
Maintenance Requests
All maintenance requests are submitted through the tenant portal with the details of their situation. We work hard to have requests handled within 24 hours. Of course, if there is a fire or other such emergency, residents should call 911 immediately and then the management company shortly after that.
Complete Satisfaction
